Collecting data

I've managed to record two interviews, one only 20 minutes on the phone and awful sound quality and the other face-to-face. The short one should lead, I hope, to a case study, and I'm already finding documents to go with it and some interesting relationships between consultants, clients and accountability. The longer interview was more about getting practical background but led to some themes. For example:

1. there's a mass of written or electronic evidence available for public projects.
2. more projects work in teams rather than hierarchical now than some years ago, so accountability might be a team duty rather than pass up the hierarchy.
3. but OTH, some public organisations will still be hierarchical.
4. therefore, although I might expect to find network discourse expressing accountability in a team context, I might find hierarchies in the public sector, a concern with control and consequently the discourse on accountability will be bureaucratic.